Grateful guests!!

Posted on Thu July 27, 2017.

Nice surprise!!
Thank you card from group!

I once again realised this morning how all of us, even in the hospitality industry, need some kind of affirmation at times.

Although it is our job to provide a clean, comfortable and friendly environment to our guests, it still leaves you with a warm feeling of happiness when one of the cleaners enters reception with a card with personal thank you's.

It was awsome to get a thank you for the small things that you often think goes unnoticed!